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Humana Partners with Gym Farm to Enhance Customer Experience Offered to Members of Reward-based Wellness Program

Category:

Thursday, December 14, 2017 11:15 am EST

Dateline:

LOUISVILLE, Ky. & SAN FRANCISCO

Public Company Information:

NYSE:
HUM
US4448591028
"Through our proprietary methods we’re able to aggregate greater amounts of verified data points to provided more opportunities for participants to receive points. Together we’re providing a new and innovative method to reward Go365 members for their healthy behaviors."

LOUISVILLE, Ky. & SAN FRANCISCO--(BUSINESS WIRE)--A majority of the 4.9 million members of Humana Inc.’s reward-based wellness program, Go365, will now earn rewards quicker through daily tracking and reporting of fitness check-ins and at more participating health centers thanks to a partnership with Gym Farm’s Health Data Network, a San Francisco-based health and wellness software automation technology company.

Go365 motivates members to make positive lifestyle changes by tracking simple wellness achievements. Members are able to choose their level of engagement and participate in personalized activities tailored to their specific health needs and interests. When a member reaches a goal, like running a 5K or working out at a fitness center, they get rewarded. Go365 awards its members “Bucks” that can be redeemed for items like gift cards, movie tickets and compatible fitness devices.

Under Gym Farm’s process, the frequency of fitness check-ins for the majority of Go365 members will be increased from once per month to daily distribution of fitness check-ins into the respective Go365 member’s account. The wait for points is now daily instead of up to 45 days.

“Gym Farm’s process is able to reliably and at a greater frequency provide Humana Go365 members their fitness check-ins, and thus quickly provide them their rewards,” said Nate Kvamme, Vice President of Humana Wellness Solutions. “Gym Farm’s system speaks directly to a health center’s software to retrieve the visit data. This eliminates the need for manual submission and permits Gym Farm to increase the frequency at which data is distributed to our members’ accounts.”

“We’re excited to be working together with Humana and the Go365 team to simplify and automate the data processing of healthy habits for Go365 members to get them their rewards quickly and easily,” said Troy Simon, Chief Executive Officer of Gym Farm. “Through our proprietary methods we’re able to aggregate greater amounts of verified data points to provided more opportunities for participants to receive points. Together we’re providing a new and innovative method to reward Go365 members for their healthy behaviors.”

Through the partnership with Gym Farm, connecting Humana’s Go365 members with a specific fitness center has also been simplified. A member will only need to submit their fitness center membership number to the Go365 website to establish connection.

Members previously had to print out a form, visit the facility and then depend on manual upload of the information by the health club’s administrator.

Humana’s partnership with Gym Farm will also make it easier to grow the network of fitness organizations available to members due to the direct connection to a individual health centers’s tracking system.

For additional questions, or feedback, please e-mail Go365gymnetwork@humana.com.

About Gym Farm
Gym Farm, a San Francisco based health and wellness software automation technology company, provides an integrative, data aggregation platform focused on enhancing consumer health and wellness experiences. Gym Farm’s HealthData Network connects fitness clubs and health insurance companies through a proprietary process to automate incentives and rewards. Gym Farm’s features and services seamlessly bring together industries to enhance business operation and customer understanding while providing consumers an enhanced, innovative experience.

About Humana
Humana Inc. is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

Multimedia Files:

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Contact:

Humana Inc.
Ross McLerran, 210-617-1771
Corporate Communications
rmclerran@humana.com
or
Gym Farm
Matthew Schober, 845-519-7127
COO
matthew.schober@gymfarm.co