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CarePlus Only Plan in Florida to Achieve Highest Medicare Stars Quality Rating

CarePlus Medicare Advantage HMO is the only Florida plan to receive five stars

Monday, October 13, 2014 9:30 am EDT



Public Company Information:

"We are extremely honored to receive this recognition from CMS, and especially thankful to the more than 95,000 Medicare members in Florida who have placed their trust in us"

MIAMI--(BUSINESS WIRE)--CarePlus Health Plans, Inc.’s Medicare Advantage plans in Florida achieved five stars – the highest possible rating – from the Centers for Medicare & Medicaid Services (CMS). This makes the CarePlus Medicare Advantage HMO, offered in 19 counties throughout Florida, the only five star-rated statewide plan in the state. CarePlus is a subsidiary of Humana Inc. (NYSE: HUM).

“We are extremely honored to receive this recognition from CMS, and especially thankful to the more than 95,000 Medicare members in Florida who have placed their trust in us,” said CarePlus Regional President David Jarboe. “We’re also grateful to the physicians who partner with us and our 700 employees who work tirelessly so that we can help our members achieve their best possible health and quality of life.”

Using a Medicare Stars Quality Rating system, CMS evaluates Medicare plans annually, with one star indicating poor performance and five stars representing excellence. Ratings are posted at www.medicare.gov just prior to the Medicare Annual Election Period (AEP), which begins on Oct. 15 and runs through Dec. 7, and will take effect on Jan. 1, 2015. Medicare beneficiaries have an independent source to compare quality and performance of the various plans offered.

Receiving the five-star rating also means that Medicare beneficiaries have the flexibility to switch to a CarePlus five-star rated Medicare Advantage plan at any time of the year using certain guidelines, rather than being limited to the AEP.

CMS uses information from member-satisfaction surveys, health plans, and health care providers to give overall star ratings to plans. The rating system uses more than 40 different quality measures in five categories, including:

  • Staying healthy via preventive services
  • Managing chronic conditions, such as diabetes and high blood pressure
  • Evaluations of a plan’s responsiveness and service
  • Complaints, appeals and voluntary disenrollments
  • Assessments of the quality of customer service

CarePlus has been offering Medicare Advantage plans in Florida for 15 years. Most of their plans feature many benefits at no additional cost to its members, like a 24-hour nurse line, preventive care and screenings, and membership in the SilverSneakers Fitness Program, one of the nation’s leading exercise programs for older adults.

People who are Medicare-eligible can find out more about the CarePlus Health Plans by contacting 1-855-846-1685 or visiting www.care-plus-health-plans.com.

About CarePlus Health Plans, Inc.

CarePlus Health Plans, Inc., a subsidiary of Humana Inc. (NYSE: HUM), is a recognized leader and innovator in health care delivery that has been in operation in the state of Florida for 15 years. CarePlus is committed to enriching the health care experience for consumers and business partners through the provision of Medicare Advantage and Medicare Advantage Special Needs HMO health plans.

Based in Doral, Fla., the company offers a broad choice of Medicare Advantage plans and has more than 95, 000 Medicare Advantage members located in 19 counties throughout Florida.

More information can also be available at: www.care-plus-health-plans.com.

About Humana

Humana Inc., headquartered in Louisville, Ky., is a leading health and well-being company focused on making it easy for people to achieve their best health with clinical excellence through coordinated care. The company’s strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people we serve across the country.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders;
  • Securities and Exchange Commission filings;
  • Most recent investor conference presentations;
  • Quarterly earnings news releases;
  • Replays of most recent earnings release conference calls;
  • Calendar of events (including upcoming earnings conference call dates and times, as well as planned interaction with research analysts and institutional investors);
  • Corporate Governance information.

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Humana Inc.
Nancy A. Hanewinckel, 941-585-4763
Corporate Communications

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