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CAC-Florida Medical Centers Achieves NCQA Patient-Centered Medical Home Certification

NCQA recognizes CAC’s long-time focus on superior primary and preventive care and its success in reducing emergency room visits and hospital admissions


Thursday, September 13, 2012 10:00 am EDT



Public Company Information:

"By doing all of this, over a two-year period we’ve reduced unnecessary emergency room visits by 57 percent and in-patient admissions by 42 percent across patients in our Diabetes program"

MIAMI--(BUSINESS WIRE)--CAC-Florida Medical Centers, a subsidiary of health and well-being company Humana Inc. (NYSE: HUM), has achieved certification by the National Committee for Quality Assurance (NCQA) as a level one Physician Practice Connections® – Patient-Centered Medical Home™ (PPC-PCMH), recognizing the company’s long-time commitment to high quality primary and preventive patient care at its medical centers.

The Patient-Centered Medical Home concept has proven a successful model for improving the quality of primary care, while seeking to transform medicine by lowering costs and increasing patient satisfaction.

At the helm are primary care doctors who demonstrate they coordinate all patient care with a team of health care providers, who systematically track tests and results to better identify patients at risk, and who provide prompt access to care and follow up after visits.

“By doing all of this, over a two-year period we’ve reduced unnecessary emergency room visits by 57 percent and in-patient admissions by 42 percent across patients in our Diabetes program,” said CAC-Florida Medical Centers CEO Mark Kent. “The medical home concept, with a focus on primary and preventive care, has always been at the heart of our approach to quality patient care. We’re proud that our medical centers and our primary care physicians have achieved the rigorous standards that physician practices must meet in order to attain this significant accomplishment.”

All CAC’s medical centers, except for its three newest centers, one in Liberty City and two in Central Florida, have achieved the PPC-PCMH quality designation.

Kent said the Patient-Centered Medical Home is also serving to invigorate the role of primary care physicians who are needed to serve the country’s booming senior population, many of whom see multiple doctors and take a mix of prescriptions.

CAC-Florida Medical Centers also were previously awarded three-year recognition through the Diabetes Recognition Program developed by the NCQA and the American Diabetes Association to recognize physicians who have an established track record of providing excellent diabetes care to patients.

About CAC-Florida Medical Centers

CAC-Florida Medical Centers operates 13 full-service, multi-specialty medical centers in South and Central Florida.

CAC-Florida Medical Centers opened its doors in 1964 under the name Clinica Asociacion Cubana. CAC-Florida Medical Centers holds the distinction of being Florida’s first managed care facility granted a license to operate as a Health Maintenance Organization (HMO) as a result of the Congressional HMO Act of 1973.

Today, the CAC brand is recognized for its commitment to members of its communities and the provision of quality, readily accessible health care. CAC centers are staffed by more than more than 100 primary care physicians and medical specialists practicing cardiology, dermatology, endocrinology, gastroenterology, geriatric medicine, gynecology, ophthalmology, neurology, urology, orthopedic surgery, otolaryngology and podiatry. For more on CAC-Florida Medical Centers, visit us at www.cacmedicalcenters.com.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS®, the performance measurement tool used by more than 90 percent of the nation’s health plans. NCQA’s mission is to improve the quality of health care.

About PCMH

The Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others in extension of the Physician Practice Connections Program. The Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

About Humana

Humana Inc., headquartered in Louisville, Kentucky, is a leading consumer-focused health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases
  • Replays of most recent earnings release conference calls
  • Calendar of events (includes upcoming earnings conference call dates and times, as well as planned interaction with research analysts and institutional investors)
  • Corporate Governance Information


Humana Corporate Communications
Nancy A. Hanewinckel, 941-535-4763

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