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Humana and CVS Caremark’s MinuteClinic Expand Member Access to Convenient Quality Care

New programs to focus on promoting wellness and prevention


Tuesday, December 1, 2009 10:00 am EST



Public Company Information:


LOUISVILLE, Ky. & WOONSOCKET, R.I.--(BUSINESS WIRE)--Humana Inc. (NYSE: HUM) and MinuteClinic, the retail health care division of CVS Caremark (NYSE: CVS) announced today that the two companies have agreed to collaborate on activities designed to expand Humana-member access to convenient health care services.

These activities will be totally integrated and connected with Humana’s existing health care programs and services and will focus on the convenient management of routine illnesses, identifying and managing gaps in care and making a variety of screenings available to help identify risk factors for chronic illnesses.

In addition, in 2010, Humana will open a health clinic for the company’s employees and their dependents at a Humana facility in downtown Louisville, Ky. The company-owned health clinic will be managed and operated by MinuteClinic and LifeSynch, Humana’s wholly owned health and well-being subsidiary. A MinuteClinic nurse practitioner will staff the health clinic, which will offer health screenings, on-site health coaching and integrated health and well-being services for clinic visitors through LifeSynch. The integration of data and services available at this clinic will help impact important lifestyle changes for Humana employees and their dependents.

“We’re excited to be partnering with MinuteClinic. They will clearly help some of our health plan members receive health care services they need, in an affordable and accessible manner,” said Bruce Perkins, Humana senior vice president, health care delivery systems and clinical processes.

The new Humana-MinuteClinic programs will be totally connected to and integrated with Humana’s existing programs and will provide Humana members and employees expanded access to prevention and wellness services at the approximately 500 MinuteClinic health care centers across the United States. MinuteClinic has been an in-network health care provider for Humana members since 2006.

Humana will also encourage its members to visit MinuteClinic health care centers for health-screening services to maintain their overall health and to help detect or manage underlying chronic conditions such as high blood pressure or diabetes. The services also include screenings such as blood pressure testing, cholesterol screenings, and biometric screenings that include weight and body-mass index monitoring. Also, Humana members visiting MinuteClinic locations will be encouraged to take advantage of health coaching services available through Humana’s LifeSynch subsidiary.

“We are pleased to work with Humana to enable their members to benefit from our expanded services such as health screenings and disease education now available at all MinuteClinic locations,” said Andrew J. Sussman, M.D., MinuteClinic president. “By offering treatment in a convenient setting, we can work with Humana to help reduce health care expenses for its members, improve wellness and health outcomes and reduce time spent away from members’ families and the workplace.”

Under the agreement, Humana and MinuteClinic will work together to align their clinical care operations between MinuteClinic and LifeSynch, including informing patients of each parties’ services. In addition, as part of the collaboration, Humana and MinuteClinic will coordinate interfaces between their electronic medical records systems to streamline communication around all aspects of a patient’s care. Humana and MinuteClinic will also explore the development of new services in the market designed to further enhance member health and wellness.

MinuteClinic health care centers are staffed by nurse practitioners who specialize in family health care and are trained to diagnose, treat and write prescriptions for common family illnesses such as strep throat and ear, eye, sinus, bladder and bronchial infections. Minor wounds, abrasions and joint sprains are treated, and common vaccinations such as influenza, tetanus, pneumovax, and Hepatitis A & B are available at all locations. In addition, MinuteClinic administers a series of wellness services designed to help consumers identify lifestyle changes needed to improve their current and future health, including screenings for diabetes, hypertension and obesity. No appointments are required at MinuteClinic.

About CVS Caremark

CVS Caremark is the largest provider of prescriptions in the nation. The company fills or manages more than 1 billion prescriptions annually. Through its unmatched breadth of service offerings, CVS Caremark is transforming the delivery of health care services in the United States. The company is uniquely positioned to effectively manage costs and improve health care outcomes through its more than 7,000 CVS/pharmacy and Longs Drugs stores; its Caremark Pharmacy Services division (pharmacy benefit management, mail order and specialty pharmacy); its retail-based health clinic subsidiary, MinuteClinic; and its online pharmacy, CVS.com. General information about CVS Caremark is available through the Investor Relations section of the company’s Web site, at cvscaremark.com/investors, as well as through the press room section of the company’s Web site, at cvscaremark.com/newsroom.

About MinuteClinic

Minneapolis-based MinuteClinic is a subsidiary of CVS Caremark Corp. (NYSE: CVS), the No. 1 provider of prescriptions and related health care services in the nation. MinuteClinic launched the first retail health care centers in the United States in 2000 and is the first provider to establish a national presence with about 500 locations in 25 states and the District of Columbia. By creating a health care delivery model that responds to consumer demand, MinuteClinic makes access to medical treatment easier for more Americans. The company has generated more than 5 million patient visits, with a 95 percent customer satisfaction rating. A recognized leader in the patient-centric health care movement, MinuteClinic consistently brings innovation to the marketplace and sets new standards for clinical quality that exceed the national guidelines established for store-based clinics by the American Medical Association (AMA) and the American Academy of Family Physicians (AAFP). MinuteClinic is the first retail health care provider to receive accreditation from The Joint Commission, the national evaluation and certifying agency for nearly 15,000 health care organizations and programs in the United States. For more information, visit www.MinuteClinic.com.

About Humana

Humana Inc., headquartered in Louisville, Ky., is one of the nation’s largest publicly traded health and supplemental benefits companies, with approximately 10.3 million medical members and approximately 7.3 million specialty-benefit members. Humana is a full-service benefits solutions company, offering a wide array of health and supplemental benefit plans for employer groups, government programs and individuals.

Over its 48-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience throughout its diversified customer portfolio.

More information regarding Humana is available to investors via the Investor Relations page of the company’s Web site at http://www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases
  • Replays of most recent earnings release conference calls
  • Calendar of events (includes upcoming earnings conference call dates and times, as well as planned interaction with research analysts and institutional investors)
  • Corporate Governance Information


Humana Corporate Communications
Jim Turner, 502-580-3221
CVS Caremark Corporate Communications
Carolyn Castel, 401-770-5717
Kaitlin Kenny, 410-986-1275

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