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Oak Street Health and Humana Team Up To Expand Access to Value-Based Care in Indiana With New Indianapolis Center

Location Serves Humana Medicare Advantage members


Monday, October 22, 2018 10:00 am EDT



Public Company Information:

"It’s exciting to serve patients where they live on the north side of Indianapolis as we deepen our relationship with Humana. We share a longtime commitment to bettering the patient experience and improving health outcomes."

INDIANAPOLIS--(BUSINESS WIRE)--Oak Street Health, a network of health centers providing primary care for Medicare patients, and leading health and well-being company Humana Inc. (NYSE: HUM) are expanding the availability of coordinated, patient-centered care in Indiana. Through a value-based care network agreement, Oak Street Health’s newest Indianapolis-area location serves Humana Medicare Advantage members in an effort to help them achieve better health.

The agreement aims to offer quality, cost-effective care and enhance both the patient experience and health outcomes in the city. The new Indianapolis location – at 2240 East 53rd Street (Suite B-1), in the Glendale neighborhood on the city’s north side – is in-network for Humana Medicare Advantage Health Maintenance Organization (HMO) and Preferred Provider Organization (PPO) health plan members in Indiana. Humana’s Medicare Advantage plans are the only Medicare Advantage plans accepted at the center, which also accepts original Medicare.

Opened this month, the Glendale center is Oak Street Health’s fourth in metro Indianapolis, with locations on the south side of the city (in University Heights at 4200 S. East Street); on the east side (in Irvington at Irvington Plaza, 6401 E. Washington Street); and west of the city in Speedway, Indiana (5926 Crawfordsville Road, Unit B). With the addition of the Glendale location, Oak Street Health has seven Indiana centers, including locations in Fort Wayne, Gary, and Hammond.

“We’re pleased to work with Humana in expanding patient-centered care in Indiana,” said Matthew McLaughlin, Regional Vice President of Oak Street Health. “It’s exciting to serve patients where they live on the north side of Indianapolis as we deepen our relationship with Humana. We share a longtime commitment to bettering the patient experience and improving health outcomes.”

In addition to the new Indianapolis location, Oak Street Health has 40 other clinics located in Illinois, Indiana, Michigan, Ohio and Pennsylvania.

Oak Street Health delivers care for people with Medicare and has shown significantly improved outcomes, providing quality care and reducing costly hospitalizations1. The company provides personalized experiences and a variety of individual resources for its patients, including a dedicated care team with a doctor or nurse practitioner, and community rooms at each center.

“We’re delighted to broaden our network in Indianapolis and provide Hoosiers greater access to patient-centered care,” said Larry Costello, Humana regional president of Medicare in Indiana. “By pairing Humana’s extensive Medicare experience and Oak Street Health’s passion for patient care, we’re aligned in our dedication to serve the community with the opening of this newest Indiana location.”

Oak Street Health and Humana are proud to continue to team up to deliver extensive value-based care services, with an emphasis placed on:

  • More personal time with health professionals and personalized care that is tailored to each person’s unique health situation;
  • Access to proactive health screenings and programs that are focused on preventing illness;
  • Improved care for people living with chronic conditions with a focus on avoiding health complications;
  • Leveraging technologies, such as data analytics, that connect physicians and help them work as a team to coordinate care around the patient; and
  • Reimbursement to physicians linked to the health outcomes of their patients rather than based solely on the quantity of services they provide (fee-for-service).

Humana has an extensive and growing value-based care presence. As of June 30, 2018, Humana has approximately two million individual Medicare Advantage members and approximately 130,000 Group members who are cared for by more than 52,000 primary care physicians in more than 1,000 value-based relationships across 43 states and Puerto Rico. Humana’s total Medicare Advantage membership is more than 3.5 million members, which includes members affiliated with providers in value-based and standard Medicare Advantage settings. For more information, visit humana.com/provider/support/vbc.

About Oak Street Health

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically underserved communities where there is little to no quality healthcare. Oak Street’s care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients’ health, spending more than twice as long with its patients and taking on the risks and costs of their care. Oak Street Health has been investing in communities since 2013 – providing much-needed primary care for tens of thousands of people.

To learn more about Oak Street Health, visit www.oakstreethealth.com.

About Humana

Humana Inc. is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

Additional Information

Humana is a Medicare Advantage HMO and PPO organization with a Medicare contract. Enrollment in any Humana plan depends on contract renewal. Other providers are available in our network.


1 Porter, Michael E., Lee, Thomas H., & Alger, Meredith A. Oak Street Health: A New Model of Primary Care. Harvard Business School Case Study (2017), 10.

Multimedia Files:

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Walker Sands Communications
Kyle Rall, 312-964-9114
Humana Corporate Communications
Alissa Krinsky, 312-441-5576